Introduction
Staying connected is impossible without WhatsApp.
WhatsApp not working can be more annoying than the failure of it to work, crash, or not open on your Android during work or at a special time of the year when everything should work perfectly.
No matter whether you have to:
- WhatsApp does not start (hangs on logo)
- The messages are not sending (one tick)
- The game keeps crashing (closes down)
- Missing (notifications) missed calls / messages
Don’t panic! In this tutorial, we will help you through 12 tried and tested solutions that can get your WhatsApp good as new minus all the trouble about it.
Cool, let us fix it!
1. Switch off Your Phone and Switch on (Trick of Gold)
Before going deep on it, restart your android phone. Most of the temporary malfunctions are solved by restart.
How to do:
- Press the Power button about 5–10 seconds.
- Press restart (if opened) or hold the power off and On.
Why it works:
Erases the RAM, disables background outs and updates the connections on the system.
2. Make sure you have Internet connection.
WhatsApp uses stable internet (Wi-Fi, or mobile Internet).
Quick checks:

- Airplane on/off (swipe down > tap ✈️)
- Toggle Wi-Fi and mobile data
- Check whether other applications (such as Chrome) can get online
And there is still no connection?
Restore network settings:
- Access settings > system > Reset > Reset Wi-Fi, mobile & Bluetooth
- Connect to Wi-Fi and remake WhatsApp again
3. Update WhatsApp
A WhatsApp version that is old may end up causing some crashes or bugs.
Updating it:
- Go to Google Play Store
- Search “WhatsApp”
- Click on availability of the “Update”
Bonus Tip:
To prevent such problems in the future, enable auto-updates in the settings of Play Store.
4. Delete WhatsApp Cache (Overcomes loading issues)
WhatsApp may also freeze and crash because of corrupted cache files.
Ways on how to clear cache:
- Access the app WhatsApp in Settings > Apps
- Click storage and cache
- Click on the Clear Cache (not the Clear Data)
Warning:
Deleting “Clear Data” will remove chats (back up them first).
5. Force Stop and restart WhatsApp
In case WhatsApp is hang, the force stopping app can restore it.
Force stop how:

- Open Settings Apps WhatsApp.
- Click on the Force Stop.
- Reopen WhatsApp.
6. Reinstall the WhatsApp (final application fix)
In case WhatsApp not working, then, an uninstall and subsequent reinstall might be helpful.
Before uninstalling:
Chat\ backups (google drive or local backup).
✅ How to Reinstallation:
- Uninstall WhatsApp (press icon > Uninstall).
- Regain by means of Google play store.
- Recovery using backup during installation.
7. Verify Date, Time settings
The wrongly set date/time may interrupt the connection in WhatsApp.
✅ Fix:
- Please visit the settings > System > Date & time.
- Allow Automatic date and time (use time provided by the network).
8. Turn off Optimization use with WhatsApp
The battery saver of Android can block the notifications of WhatsApp.
How to disengage:
- Open the menu button, then open the Setttings > Apps > WhatsApp > Battery.
- Choose the choice of Unrestricted (or Don’t optimize).
9. Inspect Conflicting apps (VPN, Antivirus, Cleaners)
WhatsApp is interfered by some apps (VPNs, antivirus, or RAM boosters).
Try this:
- Turn off VPN (in case of its use).
- Remove unwanted apps (e.g. cleanup software).
10. Android OS update
The problem of compatibility can be an ageing Android OS.
Update guide:
- Settings > System > System update.
- Install any new update.
11. Factory reset (Nuclear Option)

A deep system error can be corrected by a factory reset when nothing helps.
Saving everything!
- Go to setting > system > reset > Factory Data Reset.
- Use steps to reinstall basic programs.
12. Call WhatsApp Support
In case of the issue continuing, contact WhatsApp Support:
- Go to WhatsApp > Settings > Help > Contact Us.
- Write briefly about your problem.
✅ Final Thoughts
To solve most of WhatsApp problems on Android you need:
- Turning on the phone again
- WhatsApp/Android update
- Emptying cache
- Installing Whatsapp again
As the last resort, a factory reset or WhatsApp support could be used.